Use case · Restaurants
Restaurant WhatsApp lead capture — never lose a reservation again
Restaurants get dozens of WhatsApp messages every day — reservations, private events, delivery and catering. Without lead capture, your team replies to anonymous numbers and loses follow-up opportunities. WACapture turns each WhatsApp click into a saved diner record.
Industry pain points
- ·Unidentified WhatsApp enquiries make follow-up impossible
- ·No reliable view of which channel (Instagram, Google, flyer, table QR) drives bookings
- ·Private event and catering enquiries fall through the cracks during service
How customers actually use WhatsApp
Diners use WhatsApp impulsively — between meetings, while browsing Instagram, or after scanning a table QR. They expect a fast reply and rarely send their email unprompted.
Where conversions are lost
By placing a lightweight name and email form before the WhatsApp redirect, your restaurant captures the diner identity at the moment of highest intent.
What lead capture changes
- Build a private diner database for newsletters and seasonal offers
- Separate reservation, delivery and event enquiries with multiple widgets
- Track conversion from table QR to confirmed booking
- Re-engage no-show enquiries by email
QR code placements that work
- Table QR for reservations and feedback
- Window QR for off-hours bookings
- Menu QR for delivery and catering enquiries
- Event poster QR for private bookings
What you'll measure
- Reservations per QR location
- Top-converting marketing channels
- Weekly enquiry volume trends
- Capture rate per widget
Try WACapture on your restaurants traffic
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