Use case · Clinics
WhatsApp lead capture for clinics, dentists and aesthetic practices
Clinics receive sensitive enquiries on WhatsApp every day. WACapture provides a structured, privacy-conscious lead form that identifies the patient and routes them to the right WhatsApp inbox.
Industry pain points
- ·Anonymous WhatsApp messages make scheduling harder
- ·No way to follow up on quotes and treatment enquiries
- ·Reception teams handle the same questions repeatedly
How customers actually use WhatsApp
Patients use WhatsApp because it feels private and immediate. They typically share only a first name and skip details.
Where conversions are lost
A short, professional pre-chat form (name, email, treatment of interest) gives reception teams the context they need before replying.
What lead capture changes
- Structured intake before WhatsApp conversation
- Patient database for appointment reminders
- Treatment-level attribution per ad or page
- Privacy-first by design
QR code placements that work
- Reception desk QR
- Treatment brochure QR
- Out-of-hours window QR
- Partner referral cards
What you'll measure
- Enquiries per treatment
- Conversion to booked consultation
- Source attribution per campaign
- Daily and weekly enquiry trends
Try WACapture on your clinics traffic
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